Questions, answered.
Frequently asked questions from our clients. Still stuck? Call 01628 302 203 or email info@HDSSolar.uk.
Your electrical questions.
How much do you charge for emergency callouts?
We typically charge £65+VAT/hour for emergency call outs but always discuss price prior to starting a job, in line with what our accreditors require us to do.
Are you available 24/7?
We always try to run a 24 hour service, however aren’t always able depending on availability and signal. Should you not be able to get us on the phone, leave a voicemail but more importantly text, message or email and we may pick that up sooner. Feel free to do all of the above to give us the best chance of picking it up. We appreciate a power loss crisis is a problem in the modern world and we are happy to help!
Do you install LED lights?
Yes, we wouldn’t fit anything but LED bulbs, lamps or fittings these days. Being typically 90% more efficient than standard lighting they are by far the best around for running costs: for every £100 you spend running normal bulbs you will only spend around £10 on these. While more expensive to purchase, the real saving is lifespan, with lamps ranging from 30,000 to 50,000 hours running time. That is the equivalent of leaving the lights on for 5 hours a day, 365 days a year for around 20 years. We give a 5 year full warranty on almost all lamps, bulbs and fittings we supply and install.
What types of inspections do you provide?
We carry out all tests and inspections on properties, including residential, commercial and industrial. We do a lot of work with landlords, tenants and even estate agents. Our experienced team has tested shops in most local high streets, factories and even an industrial estate (128 fuseboards, our current record). If you are about to buy a house, we recommend you check the installation first. It may only need a few pounds worth of work or it may need over a thousand. EICRs (Electrical Installation Condition Report, previously PIRs) test the safety of an installation. EICs (Electrical Installation Certificate) are issued after major works such as a new consumer unit. Minor Works Certificates cover alterations to an existing circuit, such as changing a centre pendant to downlights or adding an extra socket.
How often do I need to get my property tested?
The length of a certificate depends on the installation type. Commercial and industrial installations generally have shorter periods between recommended tests than residential dwellings. The maximum is 10 years for residential housing in excellent condition, and it is recommended this is a maximum date between tests.
Have another question?
Pop your details over and HDS will be in touch to arrange a quote. Name, email, phone and how they can help is all they ask for.
